Limos By Moonlight Exterior Gallery
Home Limousines & Buses Armoring Funeral Cars Inventory Quotes Warranty About Us
   

View as PDF
(Adobe Reader Required)

 


Get Adobe Reader

 

Warranty Programs
Limos by Moonlight is now able to offer an extended service protection plan, in addition to our standard one-year warranty.

Standard One-Year Limited Warranty
A one (1) year, twelve-thousand (12,000) mile limited warranty comes standard with each new Limos by Moonlight conversion, at no additional charge.

Extended Service Protection Plan
As a United States Warranty Corp authorized dealer, we are now able to offer extended service protection plans for most brands of new and used vehicles. Plan coverages include most major mechanical and electrical components and are available in a wide variety of options and option packages.

See warranties for full details, claims procedures, user obligations, specific coverages, exceptions and limitations.


Standard One-Year Limited Warranty Program
Limos by Moonlight warrants to the first registered owner for a period of one (1) year or twelve thousand (12,000) miles from the date of original purchase, whichever comes first, that this conversion shall be free from defects in materials and workmanship, under normal use and service. This limited warranty is subject to exclusion, limitations and conditions. Limos by Moonlight's liability under this warranty is limited solely to the repair or replacement of defective parts and/or workmanship. Limos by Moonlight shall not be liable for any incidental, special, consequential, or exemplary damages (including but not limited to vehicle rental, lodging and/or towing charges) or for any service not expressly provided for herein, arising out of or relating to any defect in the product.

Standards
Limos by Moonlight, at its option, shall repair or replace items found to be defective within this warranty period, subject to Limos by Moonlight's published warranty. Owner shall bear all expenses arising out of or relating to transportation of the vehicle to the appropriate warranty service location.

User Obligation
It is the obligation of the vehicle purchaser to provide periodic vehicle maintenance and to operate the vehicle in accordance with the vehicle’s original manufacturer’s specifications. Limos by Moonlight will not warranty any damage caused by lack of proper maintenance, misuse, neglect, negligence, or accident.

Exceptions & Limitations
This warranty DOES NOT COVER any damage caused by normal use, wear and tear, or exposure to elements or improper cleaning methods. Also not covered are any accessories or parts not manufactured by Limos by Moonlight, which includes but are not limited to: windows, generators, air conditioners, radios, televisions, power convertors, and batteries, however those parts may carry warranties provided by their manufacturers covering the performance of their parts. Altered and modified parts will not be covered.

Authorized Repairs & Replacement
ALL Repairs MUST BE PRE-AUTHORIZED. Payment will not be made for any unauthorized repairs or replacement. Reimbursement of replacement parts not furnished by Limos by Moonlight will not exceed wholesale cost.

Claims Procedures
All warranty service is to be performed at Limos by Moonlight or at an authorized warranty service location. Limos by Moonlight must authorize all warranty service in writing prior to performance. Such written authorization instructing owner as to where and when to deliver the product for warranty service will be given within two (2) working days of receipt of notification of a defect or malfunction and all other terms of this warranty have been satisfied in full. Notice should be presented in writing via:

fax: 714-630-2838

e-mail: warranty@limosbymoonlight.com

Notice should include:
Owners name and address
Product model, serial, and vin #’s
Date of purchase
Vehicle mileage
Current vehicle location
Owners location for contacting during regular business hours
A brief description of the problem

Termination of Warranty
The following actions and events will result in the automatic termination of this warranty and relieve Limos by Moonlight from any and all obligations under this warranty: Misuse or neglect of the product, failure to provide reasonable and necessary maintenance, unauthorized repairs, alterations or modifications, accident, or improper cleaning or loading, sale of the product through auction, and/or the expiration of the warranty period set out herein.

Limited Warranty
This warranty is in lieu of all other warranties, expressed or implied, including any warranty of merchantability, or fitness for a particular purpose, on the part of Limos by Moonlight. No person has the authority to extend, enlarge or alter this warranty in any manner.

Legal Rights
This warranty gives only those legal rights specifically listed herein. You may have other legal rights, which vary from state to state. Some states do not acknowledge the exclusion and limitation of incidental or consequential damages or of the duration of implied warranties, so the above limitations may not apply to you.

back to top


United States Warranty Corp Extended Service Protection

Go to Extended Service Protection Coverage
Go to Extended Service Protection F.A.Q's


United States Warranty Corp
Extended Service Protection Plans

Comprehensive coverage available for limousines built to comply with Federal Motor Vehicle Standards (FMVSS), Gross Vehicle Weight Ratings (GVWR) and built on the following chassis: Ford, Lincoln, Chrysler, Mercury, Dodge, Jeep, Chevrolet, Pontiac, Buick, Oldsmobile, Hummer and GMC. Foreign and exotic vehicles are excluded from coverages.

Pricing
Varies - determined by length and year of vehicle, mileage, terms, plan and any endorsements ordered - call for estimate.

Deductible
Varies - determined by year of vehicle - currently model years 2001 to present = $200.00; model years 1999 - 2000 = $250.00

Terms Available
(in years/miles) - 1/12,000; 1/25,000; 2/25,000; 2/50,000; 3/50,000; 3/75,000*

Plans Available
• Powertrain Only (see page 2, sections #1 to 3 for coverage details)
Eligibility: All covered components must be functioning at time of purchase
Eligible Model Years: 1999 - Present year with less than 75,000 miles. *3 year/75,000 mile term is only available on vehicles with less than 50,000 miles.
Used: Vehicles with less than 1 month OEM warranty remaining or no warranty
Endorsements available - see page 2, sections #12 - 16 for endorsement coverage details

• Powertrain Plus (see page 2, sections #1 to 11 for coverage details)
Eligibility: All covered components must be functioning at time of purchase
Eligible Model Years: 1999 - Present year with less than 75,000 miles. *3 year/75,000 mile term is only available on vehicles with less than 50,000 miles.
Used: Vehicles with less than 1 month OEM warranty remaining or no warranty
Endorsements available - see page 2, sections #12 - 16 for endorsement coverage details

• Powertrain Plus Deluxe (see page 2, sections #1 - 16 for coverage details)
Eligibility: All covered components must be functioning at time of purchase
Eligible Model Years: 1999 - Present year with less than 75,000 miles. *3 year/75,000 mile term is only avalable on vehicles with less than 50,000 miles.
Used: Vehicles with less than 1 month OEM warranty remaining or no warranty
Endorsements available - see page 2, sections #12 - 16 for endorsement coverage details

• Endorsements - available in addition to your preferred Powertrain Plan (see page 2, sections #12 - 16 for coverage details)
Eligibility: All covered components must be functioning at time of purchase
Eligible Model Years: 1999 - Present year with less than 75,000 miles. *3 year/75,000 mile term is only available on vehicles with less than 50,000 miles.
New: Vehicles with a minimum of 6 months OEM warranty remaining on all components.
Almost New: Vehicles with a minimum of 1 month OEM warranty remaining on all components.
Used: Vehicles with less than 1 month OEM warranty remaining or no warranty

• Surcharges
Surcharges applicable on all diesel engine vehicles.


Procedures/Transfers, Renewals, Cancellations
• Application Procedures - signed applications and all program fees must be received by TrixMotive Inc. dba Moonlight Industries within (3) days of final payment of vehicle, and submitted to USWC within (10) days of the application date, for underwritting approval. Upon receipt of completed application, TrixMotive, Inc. dba Moonlight Industries will issue applicant a service contract booklet and the signed “canary” copy of the application. Upon approval of the application, a Declaration/Endorsement Page and wallet I.D. card will be issued directly to applicant.

• Claims Procedures - the contract holder is encouraged to return to the TrixMotive Inc. dba Moonlight Industries, an authorized service center, or any licensed ASE repair facility to perform the repairs subject to approval. It is the duty of the Contract Holder to obtain an authorization number from United States Warranty Company prior to having vehicle repaired. Upon completion of the authorized repair, the repair facility may either collect the non-covered amount and the applicable deductible from the Contract Holder and bill USWC for the balance, or may require payment directly from the Contract Holder and request the Contract Holder seek reimbursement from USWC. The Contract Holder/Repair Facility may utilize USWC’s national credit card for payment for the amount authorized, less the deductible.

• Transfers, Renewals, Customer Cancellations - Commercial service contracts are non-renewable, non-transferable and non-cancellable by customer. Certain exceptions may apply, see Special State Requirements/Disclosures in the Service Contract for details, or contact United States Warranty Company directly for more information.

 

Information, coverage, and program details subject to change without notice.
Valid through 12/31/2012

back to top
Go to Extended Service Protection Plan top
Go to Extended Service Protection Coverage top
Go to Extended Service Protection F.A.Q's top


United States Warranty Corp
Extended Service Protection Plan Coverages

For Powertrain Only (see sections #1 to 3 for coverage details)
For Powertrain Plus
(see sections #1 to 11 for coverage details)
For Powertrain Plus Deluxe (see sections #1 - 16 for coverage details)
For Endorsements - available in addition to your preferred Powertrain Plan (see sections #12 - 16 for coverage details)

1. ENGINE - Gasoline: Internally lubricated parts: bearings, pistons, piston pins and rings, valves, valve springs, valve spring retainers, timing chain or belt tensioners and rocker arms. Timing gear, oil pump, valve guides, followers, valve seats, rocker shafts, push rods, valve lifters, connecting rods, crankshaft and main bearings, camshaft, cam bearings and rocker bushings. Other parts: water pump, fuel pump, engine mounts, enginecushions, exhaust manifolds (new vehicles only), intake manifold, timing cover, harmonic balancers, vacuum pump, flywheel (flexplate), flywheel ring gear, dipstick and tube, pulleys and eccentric shaft. Engine block, cylinder heads, cylinder barrels, cylinder sleeves/liners, oil pan and valve covers. Diesel Engine: All of the above parts plus fuel heater, fuel injection pump and fuel injectors.

2. AUTOMATIC OR STANDARD TRANSMISSION - Internally lubricated moving parts contained within the transmission case: torque converter, front pump, drums, reaction shaft, main shaft, counter shaft, input shaft, gears, hub, shift rails, shift forks, internal linkage, bearings, trans mounts, internal trans axel seal, vacuum modulator, oil cooler, oil cooler lines, filler tube and dipstick, the transmission case and oil pan.

3. DRIVE AXEL ASSEMBLY (front or rear) - Internally lubricated moving parts contained within the drive axle housing: Constant velocity joints, universal joints, wheel drive hubs and bearings, axle bearings, pinion bearing and non-serviceable bearings. Axle shafts, drive shaft, support and retainer. The drive axle housing and final drive housing.

4. ENGINE COOLING/HEATING - Water pump including: Impeller shaft, bearings and bushings. Radiator, heater core, thermostat, fan, fan clutch, fan motor, controller module, coolant recovery unit, fan shroud, electric block heater, heater ducts and cabins.

5. FUEL SYSTEM - Gasoline & Diesel: Fuel pump, fuel injector pump, fuel injectors, fuel distributor, sending unit, fuel tanks, metal fittings, metal fuel lines, fuel pressure regulator, vacuum assist booster pump and auxiliary tank switch.

6. SUSPENSION - Upper and lower control arms, king pins, control arm shafts, rubber suspension bushings, spindle, spindle supports, coil and leaf springs, torsion bars, stabilizer shaft links or bushings, strut bar, rod or link, steering knuckles, wheel bearings, strut and strut bushing (except strut cartridges), leveling compressor, relays, height sensors, compressor lines and airbags.

7. STEERING - Internally lubricated moving parts contained within the steering box and the steering box. Rack and pinion gear, power steering pump, power cylinder assemble, pitman arm, idler arm, steering column, bearings, tie rods, drag link, center link, steering damper, control valve and cylinder, cooler, cooler lines, main and intermediate shaft and coupling.

8. BRAKES - Master cylinder, power brake cylinder, vacuum assist booster, booster pump, wheel cylinders, disc brake calipers, combination valves, equalizer valve, hydraulic control unit, backing plates, rear actuators, springs, clips, retainers, self adjusters, drums, parking brake linkage and cables, hydraulic lines and fittings. Air Brakes: The compressor, tank, auto bleeder valve, air dryer, diaphragm, treadle, slack adjusters and compensating valve.

9. DASH AIR CONDITIONING - Compressor, compressor clutch, compressor switch, clutch coil, idler bearings, evaporator, condenser, condenser fan motor, receiver-dryer, accumulator, programmable temperature control, POA valve, expansion valve, suction valve, orifice tube, power module, blower motor, blower fan motor, high/low cut off switches, pressure cycling switch, pulley, duct and duct outlets.

10. ELECTRICAL - Generator or alternator, voltage regulator, starter motor, starter solenoid, starter drive, front and rear window wiper motor, distributor, coils, electronic timing control unit, solenoids, relays, front window defroster, mirror motors, mirror controls, power door lock actuators, lock solenoids and control switch, turn signal switch, horn and horn switch, dual battery paralleling switch, battery isolator, back-up alarm and its switch, relay and audible device. Manually operated driver control switches, vent fans, dashboard clock, cruise control transducer and its engagement switch, servo, relays and power converter.

11. FRAME - Bumper welds, bumper wheels and all chassis frame welds.

12. SEALS & GASKETS - Seals and gaskets on covered components which prevent the loss of fluids or refrigerants.

13. AUDIO/VIDEO - Television: (21” or less) (excluding flat panel, LCD and plasma screen televisions/monitors): Circuit boards, CRT power supply, control panel, picture tube and the tuner; AM/FM stereo with cassette deck and/or CD/DVD player; Circuit boards, power supply, tuner assembly, heads, motors, amplifier and laser pickup; VCR/VCP: Circuit board, CRT power supply, control pane, tape guide motor and video and audio heads; Intercom system, backup camera and monitor.

14. AUXILIARY ALTERNATOR(S) - Bearings, stator, rotor and diodes.

15. AUXILIARY AIR CONDITIONER(S) - Compressor, compressor clutch, compressor switch, evaporator, condenser, accumulator, expansion valve, suction valve, orifice tube, receiver-dryer, blower motor, blower motor fan, high/low cut-off switches and pressure cycling switch. AUXILIARY HEATER - Blower motor, heater core and main control switch.

16. ELECTRICAL/LIGHTING - Door activated lights, side directional lights, rope lights, courtesy lights, California neon, fiber optics, opera lights, dimmers, lighted signs, multiple electronic designation sign, control switches and LED lights.

Information, coverage, and program details subject to change without notice.
Valid through 12/31/2012

back to top
Go to Extended Service Protection Plan top
Go to Extended Service Protection Coverage top
Go to Extended Service Protection F.A.Q's top


United States Warranty Corp
Extended Service Protection Plan F.A.Q.s

Many of your questions may be answered here, however if the answer you are looking for is not, questions can be e-mailed to warranty@limosbymoonlight.com, and they will be answered as soon as possible.

1. Who is the United States Warranty (E.S.P.) Corporation?
2. Are USWC Service Contracts available online or direct to consumers?
3. What is the difference between the Service Contract and the warranty offered by the manufacturer?
4. What is the difference between New and Almost New coverage?
5. When does coverage take effect?
6. What if the original in-service date is unknown?
7. Can options be added after the application has been approved?
8. Are parts and labor included?
9. Are there any maintenance requirements?
10. Is the deductible charged on each item?
11. Can service contracts be transferred, renewed or cancelled by customer?


1. Who is the United States Warranty (E.S.P.) Corporation?
United States Warranty (E.S.P.) is a national company located in Willoughby Hills, Ohio. USWC designs, sells and administers recreational, sports and transit vehicle Service Contracts. Established in 1975, USWC is one of the oldest Service Contract administrators in the industry. USWC is a member of the Recreational Vehicle Industry Association, Recreational Vehicle Dealers Association, Family Motor Coach Association, Pennsylvania RV and Camping Association, American Bus Association, National Limousine Association, American Public Transportation and also exhibits yearly at the RIVA, RVDA, Power Sports and other industry trade shows.


2. Are USWC Service Contracts available online or direct to consumers?
United States Warranty (E.S.P.) Service Contracts are only available through their coast-to-coast dealer network and are not available online or direct to consumers.


3. What is the difference between the Service Contract and the warranty offered by the manufacturer?
Most new vehicles come with a manufacturer warranty that covers all components for a stated amount of time. Upon expiration, or upon conversion of a vehicle, you have no protection against breakdowns and failures. The Service Contract assures that for a specified amount of time purchased, both parts and labor required to replace or repair an authorized mechanical breakdown of your vehicle will be covered. New and Almost New coverage runs concurrent with the manufacturer warranty. for example, if the manufacturer warranty is two years, and a seven year contract term is purchased, the customer will have five additional years of coverage through USWC. Used coverage commences on the date the vehicle Service Contract was purchased and runs the length of the term purchased.

F.A.Q. top


4. What is the difference between New and Almost New coverage?
The coverage is identical. As an incentive to customers to purchase a Service Contract at the time of vehicle purchase, new coverage is less expensive. However, customers that decide not to purchase the additional coverage at the same time as the vehicle purchase still have an open door to purchase a Service Contract at a later date, at a higher, Almost New rate, as long as there is at least one month of manufacturer warranty remaining on the vehicle. The effective coverage date for Almost New reverts back to the original in-service date. Accordingly there is no advantage for the customer to wait to purchase the Service Contract. An Almost New surcharge applies.

5. When does coverage take effect?
Coverage is not in force until the application and payment are received and approved by the USWC Underwriting Department. New and Almost New coverage takes effect on the original in-service date. If the customer purchases a five year Service Contract six months after buying the vehicle, coverage starts on the vehicle’s original purchase date, not from the contract purchase date. Used coverage commences on the date the vehicleservice contract was purchased and runs the length of the term purchased.


6. What if the original in-service date is unknown?
If the original in-service date can’t be determined, the date is established as January 1st of the vehicle model year.

F.A.Q. top

7. Can options be added after the application has been approved?
Options may not be added to a Used Service Contract after the initital purchase.


8. Are parts and labor included?
Yes, as long as the parts are listed in the service contract coverage.


9. Are there any maintenance requirements?Vehicles must be maintained in accordance with the vehicle manufacturer’s maintenance schedule. The contract holder must be able to provide our claims department with verifiable receipts and work orders in the event of a failure.


10. Is the deductible charged on each item?
If there are multiple failures reported at the same time, there is only one deductible charged.

11. Can service contracts be transferred, renewed or cancelled by customer?
Commercial Division service contracts are non-cancellable by customer, non-transferable and non-renewable. Certain exceptions may apply, see state modifications in the service contract or contact us for more information.United States Warranty Company reserves the right to reject any application for any reason deemed appropriate. USWC reserves the right to cancel the contract based on any act of concealment or misrepresentation of any material fact related to the contract.

Information, coverage, and program details subject to change without notice.
Valid through 12/31/2012

 

back to top
Go to Extended Service Protection Plan top
Go to Extended Service Protection Coverage top
Go to Extended Service Protection F.A.Q's top

 

 

Last Modified:
February 18, 2017 1:15 PM

All images and designs © 2003-2017 Moonlight Productions
and may not be reproduced without prior written consent